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September 24, 2003
Toll Collect - the disaster continues
A few days ago I wrote about the problems Toll Collect is having rolling out their toll solution for trucks on German highways. Well today, the next episode of the saga unfolds, with Toll Collect recalling defective on-board units. In a letter sent out to the trucking companies, Toll Collect lists all the defects that have so far been reported: "Toll free is displayed - although this is not the case", "Device does not respond to input", "Different toll amounts for the same part of the highway", "Device cannot be turned off". Of course the defective devices will be replaced free of charge.
Posted by Matthew at September 24, 2003 04:14 PM