« The corporate weblog manifesto | Main | Smart tagging »
September 01, 2004
Wine stalking
A few months ago, at a regional fair, my wife tasted some wine from the German vineyard Pallhuber. After a few glasses, the wine tasted ok, so she ordered some. That was a big mistake. After receiving the overpriced wine (which of course didn't really taste that good in the end) we received (are receiving) countless calls from what seems to be their call-center. We always speak to someone else - and of course that person is always very apologetic. Even worse, their traveling sales-people arrive on our doorstep presenting "a present for our dear customers", and you can't get rid of them. We have repeatedly stated that we are not interested in buying any more wine from them and asked them to take us out of their customer database. However they told us it wasn't possible (for "guarantee reasons"). Duh. So, I'm busily thinking up a tactic for the next call. I hear a loud whistle is good...
Posted by Matthew at September 1, 2004 06:40 PM