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November 21, 2007
Invoice derailed
I travel a lot by train at the moment (unless they are on strike) and so I have a BahnCard which reduces my fare by 50% each time I travel. We pay the yearly fee by way of the money being booked out of our account. Because of that the Bahn doesn't send us an invoice. But of course our tax Dilbert needs an invoice - so I rang and asked for one.
No problem I was told - we will send you an invoice - but it will take a few weeks. Weeks? I thought I'd misheard and asked. "No, sorry, it will take a few weeks and I can't do anything about that and I also can't tell you when the invoice will arrive. But it will."
Posted by Matthew at November 21, 2007 09:04 AM
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Comments
If only that was the whole story.
I do have a bahn.de account that is set up to book the money from my personal banking account - while my Bahncard is paid by the company. Even though we have been trying for three years now, the Bahncard fee is booked from my personal account and there is no invoice, ever.
Expect to perform that phone call each year. And yes, it does take a few weeks.
Posted by: Stefan Bodewig at November 21, 2007 12:07 PM